Refund Policy
At RaagamPlus, customer satisfaction is our top priority. We aim to deliver high-quality products and ensure a smooth shopping experience. Please review our refund policy below for details:
Eligibility for Refunds:
- Refunds are applicable only for defective, damaged, or incorrect products delivered.
- Refund requests must be initiated within 7 days of receiving the product.
Conditions for Refunds:
- The product must be unused, unwashed, and in its original condition with all tags and packaging intact.
- Products that have been tampered with or show signs of use will not be eligible for a refund.
Refund Process:
- To initiate a refund, email us at raagamrice@gmail.com or WhatsApp us at +91 94438 88875 with your order number and details of the issue.
- Our team will verify the issue and guide you through the return process.
- Once the product is returned and inspected, a refund will be initiated to your original payment method within 7-10 business days.
Non-Refundable Items:
- Perishable items (if applicable) or products marked as non-refundable during the sale.
- Customized or personalized orders are not eligible for refunds.
Return Shipping Charges:
- If the refund is due to a defect or error on our part, we will bear the return shipping cost.
- For other reasons, return shipping charges will be borne by the customer.
Order Cancellations:
- Orders can be canceled before they are shipped. Once shipped, cancellations will not be accepted.
For further assistance, please reach out to us at raagamrice@gmail.com or contact us via WhatsApp at +91 94438 88875.
Thank you for shopping with RaagamPlus! We appreciate your trust and strive to serve you better.